On this page of the guide to Star Wars Jedi: Fallen Order, we explain one of the basic potential problems encountered during the game. You will learn why the hero can't open the loot chests and how to solve this problem.
Some of the chests and terminals located in the game world have additional protection. When you try to interact with them, you will learn that you need Scomp Link.
This problem cannot be solved until you reach chapter 3. This happens when you return to Zeffo to find the entrance to Miktrull Tomb.
The main character must return to the Weathered Monument area from the chapter 2. You find a tower - use the Force on its entrance.
Enter the tower. Soon, you will find a workbench. Interact with it to unlock a permanent upgrade for BD-1. You get Scomp Link that allows hacking locked containers and devices.
From now on, when you find a locked chest (or a locked terminal), you can press the right button to order BD-1 to open it. BD-1 will hack the security system. This will allow you to give the second command - search the container to get the loot.