Go to Charlie's Comics. On the left side of the shop is psychiatrist's office. Go inside.
Talk with receptionist and with patient Robert.
Push the dial on the right wall. Talk with Robert's alter ego - Alan.
Use fork with the broken dial. To switch between Robert and Alan push the fork. Talk with both of them several times. Alan will tell Randal that he has a photo with Robert's dead canary on his phone. Then talk with Robert. Ask him if Randal could borrow his phone, say you want to show him something and suggest that the phone is so old, that Robert is ashamed of it. Finally say you just want to see phone's functions.
When Robert will be having a breakdown, Randal takes his turn.
During the visit Randal will be tested (Rorschach test). Choose the most stupid options (like 'I'm blind', 'dogs playing poker', 'Empire State Building', 'map of Australia', 'how many times a month do you get sued by the animal rights people' - always the last option, except the second picture - first one). After every stupid answer the psychiatrist will be writing a note. Then he shows the same picture again, so you need to choose another answer.
When the doctor will be writing, steal his business card. When you do this, you can choose whatever answer you want to.