All decisions impact your citizens. Because of that, you must remember that a restrictive policy or one that focuses only on people's needs is very risky. In case of the first one, you will face a great increase in dissatisfaction of your workers. As for the latter, you will have great trouble with fulfilling all of your promises. This will also cause dissatisfaction. The best choice is to maintain balance between these two options.
Remember that the play style you choose depends only on you. You can assume the role of a merciless leader who gains profit from the hard work of the younglings. You can also remain the most emphatic "mayor" in history.